Terms & Conditions

Last Updated: September 2, 2026

Welcome to AICXA. These Terms of Service govern your access to and use of our website, courses, learning materials, and related services.

By accessing or using AICXA, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Use of Our Services

AICXA provides educational and training content related to AI and customer experience.

You agree to use our website and courses only for lawful purposes and in accordance with these Terms.

You must not:

• Use our services for unlawful or unauthorized purposes.
• Attempt to interfere with the security or operation of the website.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Copy, reproduce, distribute, sell, or commercially exploit our course materials without permission.
• Use our content in a way that infringes our intellectual property rights.

2. User Accounts

Some features or courses may require you to create an account.

You are responsible for:

• Providing accurate information.
• Keeping your login credentials confidential.
• Activities performed through your account.

Please notify us if you believe your account has been accessed without authorization.

3. Course Access and Learning Content

When you enroll in a course, you may receive access to educational content, including:

• Videos
• Audio content
• Reading materials
• Learning activities
• Practice exercises
• Quizzes or assessments

Course access may be subject to enrollment requirements and the availability of our learning platform.

We may update or improve course content from time to time.

4. Intellectual Property

All content available through AICXA, including course materials, text, videos, audio, graphics, branding, logos, and other materials, is protected by applicable intellectual property laws.

Unless we provide written permission, you may not:

• Copy or redistribute course content.
• Sell or commercially use course materials.
• Upload course materials to another website or platform.
• Remove copyright or ownership notices.

You may use course content for your personal learning or authorized organizational learning purposes.

5. User Conduct

You agree not to:

• Misuse the website or learning platform.
• Upload harmful, illegal, or malicious content.
• Attempt to disrupt the learning experience of other users.
• Impersonate another person or organization.
• Use automated methods to access our services without authorization.

6. Educational Purpose

AICXA courses are provided for educational and training purposes.

Course content is intended to support learning and professional development. Users should apply appropriate judgment and follow their own organization’s policies and procedures when using AI or handling customer interactions.

7. Third-Party Services

Our website may use third-party services, plugins, payment providers, video platforms, or other technologies.

We are not responsible for third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

8. Availability of Services

We aim to keep our website and learning services available and functioning properly. However, we do not guarantee that our services will always be uninterrupted, error-free, or available at all times.

We may modify, update, suspend, or discontinue parts of our services when reasonably necessary.

9. Disclaimer

Our educational content is provided for general learning purposes.

While we aim to provide useful and accurate information, we do not guarantee that all course content will always be complete, current, or suitable for every situation.

Users remain responsible for their own decisions and actions.

10. Limitation of Liability

To the extent permitted by applicable law, AICXA will not be liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our website or services.

Nothing in these Terms is intended to exclude liability where such exclusion is not permitted by law.

11. Termination

We may suspend or terminate access to our website or services if we reasonably believe that a user has violated these Terms or misused our services.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised Last Updated date. Continued use of our services after changes become effective may constitute acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

AICXA
Email: voiceaicourse@gmail.com